Frequently asked questions / FAQ2020-01-30T12:41:35+01:00
WordPress email connect via Office 365 (Fluent SMTP)2025-01-31T11:12:24+01:00

Herewith a guide to connecting WordPress email via Office 365 through an app registration in Azure i..c.w. the WordPress plugin Fluent SMTP. Much of the manual works the same with the plugin WP Mail SMTP Pro. With WP Mail SMTP, you need the Pro version to make this connection.
The app registration connector is the successor to the default connector that can be set up in Office 365.

1. Download and install Fluent SMTP
2. Go to settings/setting from Fluent SMTP
3. When importing old data, select "Skip
4. Choose from the services for Microsoft
5. At from e-mail choose the e-mail address, e.g. info@milcraftappvoorbeeld.nl
6. Under from name, choose the name the recipient should see when a new mail is sent, e.g. "Tom van Miltenburg | Milcraft
7. Copy the callback at "App callback URL (Use this URL for your APP)“.
For the website https://www.milcraftappvoorbeeld.nl is this https://www.milcraftappvoorbeeld.nl/wp-json/fluent-smtp/outlook_callback
8. Now we make the Application client ID and the Application client secret.
Open in a new tab naat https://portal.azure.com. Log in here using your office login details, so in this example info@milcraftappvoorbeeld.nl with mailbox password.
9. In the search bar, type "App registrations
10. At the top left, press "New registration
11. Under name, enter a display name. Only you-you see this in Azure.
12. Choose "Accounts in each organisational directory (each Microsoft Entra ID tenant: multiple tenants) and personal Microsoft accounts (e.g. Skype, Xbox)
13. At "Diversion-URI (optional)" for "Web" and place the previously copied callback url from step 7 here.
14. Press "Register“.
15. Copy the string behind "Application ID (client ID)" and matches it to Fluent SMTP in the field "Application client ID
16. Go to the Azure tab again and open the "Certificates and secrets" and press "+New client secret“.
17. Under description, enter your own description. Only you will see this.
18. Choose a period. Bear in mind that you will have to create a new one after that period and put it in your diary in advance. This is because it won't work after that.
19. Copy the string under "Value" and matched it in Fluent SMTP at "Application client secret" and press the button "Authenticate & get access token
20. A Access Code generated. Copy the entire code and paste it into Fluent SMTP under "Access code“.
21. Press "Save connection settings
22. In Fluent SMTP, go to the tab "E-mail test" and send a test mail. We use mail-tester.com

Customer of Milcraft (or become :)) and need help setting up? Let us know!

What are the pros and cons of Office 365?2025-04-25T13:09:56+02:00

Advantages Office 365

  1. Comprehensive functionalities
    Office 365 is actually a server and workplace in the cloud. You can edit all your documents online (also together with your team), your mail is handled via this server and everything is safely stored in the cloud. Thanks to apps such as Outlook and Office Online, SharePoint and Teams, Office 365 offers a complete professional collaboration environment.
  2. Accessed
    You can log in via the browser, but there are also apps available for your phone, tablet, PC or Mac. For extra security, you can set up 2FA: additional authentication via SMS or the Authenticator app.
  3. Attractive rates
    With our hosting packages, you can mail by default, but those mailboxes share space with your website (2 or 4 GB). Office 365 mail costs just a few euros a month, but you get a 50 GB mailbox. For an extra charge, you also get 1 TB of cloud storage, always the latest versions of Outlook, Excel, PowerPoint, Word and access to SharePoint Team sites.
  4. Limited investment in hardware and software
    What used to be an expensive solution is now affordable. Thanks to Office 365, you often no longer need to buy extra servers or expensive software, because everything runs through Microsoft.
  5. Central management of documents and information
    As an administrator, you can set your own data structures and permissions for other users. This is not possible with many other platforms.
  6. Microsoft Partner
    Milcraft works closely with Mooij Werkt, a Microsoft Partner (Silver Small and Midmarket Cloud Solutions). They advise you on the choice, arrange the complete installation and remain your point of contact afterwards.
  7. Compatibility
    Office 365 works perfectly with programmes like Word and Excel. For example, you can save documents directly to the cloud from these programmes.
  8. Spam and virus protection
    Office 365 has an excellent spam filter by default that helps you stop spam and viruses in your mailbox.
  9. Different types of subscriptions
    Every company is different. Not every employee needs the same package. You can choose a different subscription for each employee, and upgrade or downgrade later if necessary.
  10. Always the latest version of Word, Outlook, Excel and other programmes
    With an Office 365 Premium licence, for example, you will always have the latest version of Word, Excel, Outlook and other Office software.
  11. Test licence
    At Mooij Werkt, you can request a trial licence. After the trial period, you can then easily decide whether you want to continue with Office 365.
  12. Customer satisfaction
    Without exaggerating: almost every customer is satisfied with Office 365 - even customers who had doubts beforehand.

Disadvantages of Office 365

  1. Backup
    Office 365 has limitations in terms of backup. We therefore recommend using an external backup solution.
  2. Office 365 support
    Microsoft's support department is English-speaking. Due to time differences and complexity within Microsoft, it can be difficult to reach the right department quickly.
    You avoid this by working with a Dutch-speaking Microsoft Partner like Mooij Werkt.

Do you have any questions about Office 365? If so, please contact us via info@milcraft.nl or call 0172-897789.

Restore WordPress website password2025-04-25T13:05:18+02:00

If at your website login screen you press "forgot password?" then you can enter the mail address of your user account and press "Create new password" print.

The WordPress login screen is usually found at domain/wp-login.php, so for example https://www.jouwdomeinnaam.nl/wp-login.php,

You will receive a link in the mail to recreate the password.

If you press this link, you can enter a new password. This may also be the suggested password, but you can also change it. Do use a unique and hard-to-remember password. Especially for admin/administrator accounts, this is strongly recommended.
Then press the blue button below this field that reads "Reset password" to confirm the password. You can do this operation as many times as you like.

Have you completely locked yourself out by not being able to access your mail either? The password and mail address can also be changed via the database if necessary. Of course, we can also help with that.

wordpress password recovery

This is the screen to reset the password.

Need support?2025-04-25T12:15:02+02:00
Contact widget on milcraft.co.uk
It can be found under the rocket button at the bottom right of the website.
Can I install plugins myself with Managed WordPress Hosting or Managed Woocommerce Hosting? ?2025-04-25T12:15:47+02:00

This is only possible by agreement. This option is off by default due to management reasons.

Can I change my details such as email address, name and address?2025-04-25T13:12:18+02:00

For billing details:
If your details are still registered under the old company name, please send us a recent CoC extract (maximum 2 months old) via info@milcraft.nl.
We will then process your data in our records.

Do you also want the data updated at the domain name authorities?
If so, we will additionally need a copy of a valid identity document.

Can I upgrade or downgrade a service?2025-04-25T13:12:50+02:00

<p>This is possible. In the case of an upgrade, the costs are settled. With a downgrade, this does not happen.
Therefore, request a downgrade only at the end of your contract period.</p>

Settings mail Milcraft2025-04-25T13:11:18+02:00

Milcraft supports both POP3 as IMAP for email. Which is the best option for you depends on a number of factors:

  • the size of your mailbox
  • the number of devices on which you want to receive e-mail
  • the type of devices on which you want to receive e-mail
  • the number of folders in your mailbox

Of course, you can use Roundcube-webmail, but you can also set up e-mail in well-known e-mail applications such as Outlook, Thunderbird, Windows Mail or the default apps on your Mac, iPhone or iPad.

You will need the following details for this: your username and your password. You will receive these from us after the installation of your services.
By default, we provide you with a strong password for your mailbox. We recommend that you keep this or choose a similar strong password. You can change your password in Roundcube via Settings > Password.

In your e-mail programme, enter the following settings. You can choose between secured and unsecured connections. Below are the settings for secure email:

IMAP settings

Incoming mail
Server: hosting[herenummervandeserver].mooijwerkt.nl, e.g. hosting1.mooijwerkt.nl
(This is in your welcome e-mail; if you don't know, feel free to call or e-mail us).
Port: 993
Security: SSL

Outgoing mail
Server: hosting[herenummervandeserver].mooijwerkt.nl, e.g. hosting1.mooijwerkt.nl
Port: 587
Security: StartTLS or TLS

For both incoming and outgoing mail, tick the password verification option.
Enter your full e-mail address and password here.
On first connection, your programme will ask if you trust the certificate/server. You can just accept this.

Although the standard webmail works fine, we recommend for intensive use, large folder structures or large mailboxes Office 365 to.
Benefits include 50GB of storage and seamless integration with Office products such as Outlook.

Want to know more about Office 365 or have questions about setting up your email? Then feel free to get in touch via the customer panel or call us on 0172-897789.

Manual Roundcube webmail2025-04-25T13:13:57+02:00

By default, Milcraft gives you access to webmail. This webmail runs on Roundcube and can be accessed at the URL: http://www.yourdomainname.co.uk/roundcube.

Login

You can log in by entering your full e-mail address and password on the login screen.

Roundcube webmail login screen

Roundcube webmail login screen

When you switched to Milcraft, you received a very strong password. We recommend that you use this for the security of your mailbox. Change this password regularly for a new one. We recommend doing this every three months. Choose a new password of similar strength.
A handy tool for keeping track of many and long passwords is KeePass.
Should you still wish to replace the password, you can do so in Roundcube at settings > password. Keep in mind that if you change the password in Roundcube, it will also change for your mail client on your PC, laptop, tablet and/or phone....

Roundcube basic functions

Below is a screenshot of Roundcube's main screen. You will see this immediately after logging in.

roundcube home screen

  1. Overview of your mails. You can sort them by date and sender, among others, by pressing date or sender above the column.
  2. Inbox: This is the main folder of your mail. All mail arrives here.
  3. Compose: Sets up a new e-mail.
  4. Junk E-mail: This is where all mail marked as junk by the spam filter ends up. Look in here regularly because "good" mails can also end up in there.
  5. Search: Here you can search all mails.
  6. Address book: Here you can store mail addresses and mailing lists. Keep in mind that this is a different address book than in, for example, Outlook. It is possible to import e-mail addresses into Roundcube.
  7. Settings: Here you can adjust your password, create folder structures and language settings, among other things.
  8. Marking: Here you can mark mail as read and unread, among other things.

Create and send e-mail

Mail formatting is much like the default editor in WordPress and Word. Below is a screenshot showing basic features.

roundcube mail setup

  1. The area where the text of the mail can be placed
  2. The subject of the mail
  3. Recipient: Insert full e-mail address here
  4. C.c.: Here you enter the e-mail addresses of people you want to send a copy of the mail. The recipient will see that you are sending these people a copy.
  5. B.c.c.: Here you enter the e-mail addresses of people you want to send a copy of the mail. The recipient will see not That you send a copy to these persons.
  6. Here you can choose between Plain Text and HTML. In short, plain text without formatting and HTML with formatting.
  7. Here you can enter the priority of the mail in question. If it is a mail with default priority you can leave it unchanged.
  8. You can tick this to receive an acknowledgement of receipt.
  9. The button allows you to add an attachment. Think of a photo or pdf file.
  10. Use this button to send the mail.
  11. Here you select which folder the mail should be moved to after sending. You select this before pressing send.
  12. Here you can select a contact or mailing list you want to send the mail to.

Should you have further questions, you can ask them via the ticket system of the ticketing system or phone number 0172-897789